Patients & Visitors

About Your Stay


Patient in Hospital Bed Texas Health Center For Diagnostics and Surgery PlanoAt Texas Health Center for Diagnostics & Surgery, we understand that an impending medical procedure may present feelings of nervousness or anxiety. Our health care team is driven by compassionate care and is ready to make you and your family feel as comfortable as possible.

Before Surgery

Pre-Testing Appointment

If you have not done so, please schedule any pre-tests (lab work, etc.) with us if your physician requires it. You may schedule an appointment by calling (972) 403-2700 (on-line scheduling coming soon).

Night Before Surgery or Special Procedure

Do not eat or drink anything (including water), smoke or chew gum after midnight the night before. To do so may delay or cause complications during and after your procedure. You may brush your teeth the morning of your procedure but do not swallow any water.

Day of Surgery

After Surgery

If Your Procedure Requires an Overnight Stay
A comfortable, quiet patient bed at Texas Health Center for Diagnostics and Surgery in Plano Texas

Guest Information

Communication

Family members may wait in the main hospital lobby during your procedure. Our patient-family liaisons will communicate with them on your status and when you will be either discharge or moved to an inpatient room.

Coffee Bar & Meals

A complimentary coffee bar is located in the main lobby. A boxed lunch is offered to immediate family members, free of charge, during lunchtime. Family members and guest may also order meals for delivery from local restaurants.

Chef Tony Robles prepares a healthy meal at Texas Health Center for Diagnostics and Surgery

Local Hotels

There are several hotels near the hospital that provide a medical discounted rate. You may find a list of those hotels on our website.

Tobacco & Smoke-Free Environment

For the health and well-being of our patients, visitors, employees and physicians, Texas Health Hospitals are all smoke-free.

Visitor Hours

Visitors are welcome at any time. However, we recommend the hours of 9:00 a.m. to 9:00 p.m. for visitation. One visitor may stay overnight.

Wireless Internet Service

Wireless internet service is available throughout the hospital. Additionally, there are two charging stations in the main lobby for cell phones and other devices.

 

Hospital Information

Texas Health Center for Diagnostics & Surgery is accredited by The Joint Commission, an independent, not-for-profit organization that accredits and certifies health care firms and is recognized nationwide as a symbol of quality that reflects an organization's commitment to meeting certain performance standards.

Natural lighting fills the comfortable, serene lobby at Texas Health Center for Diagnostics and Surgery in Plano Texas

Contact Information

Main Hospital Lobby: (972) 403-2700
After Hours: (972) 403-2740
Radiology: (972) 403-2705
Email a Question: (TBD)

Hours of Operation: 6:00 a.m. to 6:00 p.m.

 

 

 

Finding Us

Texas Health Center for Diagnostics & Surgery 
6020 West Parker Road
Plano, Texas 75093
Directions

Convenient, free parking available for patients and visitors to Texas Health Center for Diagnostics and Surgery in Plano TexasParking

Parking is convenient, abundant and free at Texas Health Center for Diagnostics and Surgery. Unlike large, metropolitan hospital complexes with confusing parking garages, our facility is easy to navigate and provides plenty of parking spaces available just steps from the front entrance.

You'll also find a convenient, covered drop-off/pick-up area directly in front of our main entrance. Our parking lot is monitored by 24-hour security so that you and your guests can relax and focus on peaceful well being throughout your stay. 

 

A Texas Health Center for Diagnostics and Surgery Staff Member Greets a Patient at the Check-in DeskCheck-In Information

Establishing Your Arrival Time

On the day before surgery, you will receive a call from your surgeon's office to assign your arrival time at Texas Health Center for Diagnostics & Surgery.

On the Day of Surgery 

On the day of your procedure, please enter through the front Parker Road entrance.  Please check in at the front admitting desk in the hospital lobby.  You will be instructed where to wait for a Patient Access representative to:

 

For your protection, we may ask the same questions at each visit to ensure our records are accurate.

Photo Identification

People often ask why we need to see a photo ID. We do this for two reasons: First, we are required by federal law to verify patients' identity. Second, identification verification is a safeguard against medical identity theft. Medical identity theft is using someone else’s personal information to obtain medical services. We appreciate your cooperation with this process.